Privacy Policy
Last updated: September 17, 2026
Lonestar Isopods respects your privacy. This policy explains what information we collect, why we collect it, and how it may be used when you visit LonestarIsopods.com, contact us, subscribe to our newsletter, or place an order.
Information We Collect
Depending on how you use our website, we may collect:
Your name
Billing and shipping addresses
Email address and telephone number
Order and transaction details
Messages and customer-service communications
Newsletter subscription information
IP address, browser type, device information, and website activity
Information collected through cookies and similar technologies
Payments may be processed by a third-party payment provider. Lonestar Isopods does not ordinarily receive or store your complete payment-card number.
How We Use Information
We may use your information to:
Process, pack, and deliver orders
Send order confirmations and shipping updates
Provide customer service
Review live-arrival, damage, or refund claims
Prevent fraud and protect our website
Maintain business and tax records
Improve our products, website, and customer experience
Send promotional emails when you have chosen to receive them
Meet legal and regulatory requirements
Sharing Information
We do not sell your personal information for money.
We may share information with service providers that help us operate our business, including website-hosting companies, payment processors, shipping carriers, email providers, analytics providers, and professional advisers.
We may also disclose information when reasonably necessary to comply with the law, respond to lawful requests, protect our rights, prevent fraud, or complete a business transfer.
Cookies and Analytics
Our website may use cookies and similar technologies to maintain website functions, remember preferences, understand traffic, measure performance, and support shopping features.
Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent some website features from operating properly.
Email Marketing
If you subscribe to promotional emails, you may unsubscribe at any time by using the unsubscribe link included in the message or by contacting us.
You may still receive non-promotional communications concerning existing orders, transactions, or customer-service requests.
Data Retention and Security
We retain personal information for as long as reasonably necessary to complete transactions, provide service, maintain required records, resolve disputes, and comply with legal obligations.
We use reasonable safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Certain information may need to be retained for legal, tax, fraud-prevention, or transaction-record purposes.
Privacy rights vary by location. We will review requests in accordance with applicable law and may need to verify your identity before completing a request.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
Third-Party Links
Our website may contain links to external websites. Lonestar Isopods is not responsible for the content or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
Privacy questions or requests may be sent to:
Lonestar Isopods
PO Box 112
Kurten, TX 77862